Confession #18
Our Development team built a trigger that lets an external system synchronize the account address to their contact addresses and validates with an error message if any user tries to update the contact addresses. After deploying it to the Production environment, users could not create contacts anymore.
We spent time analyzing what was going on and found out there were workflows overlapping the trigger in the way that any user can update the contact addresses through the respective account. Workflows were given every time a Contact record is created or updated.
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