★ ★ ★ ★ ★
Some jump straight to designing the technical solution. Clout’s primary focus is on business outcomes. That’s why we use Elements to capture the key business processes up front. It is simple to use and very powerful and most importantly we can collaborate in real time on developing process maps with our customer. Elements has given us the ability to build out a library of standard business processes which we use to build the solution map for each client. The maps are not just part of the design process, they form a key part of the project documentation and are invaluable for UAT and training. Using Elements is productive, supports better business outcomes, and delivers reusable process knowledge. I am a big fan.