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Process Mapping where you already live. For that “can’t Salesforce just ____” request, going through a process mapping in Elements is a spectacular way to document & define the true request and ensure you have the information you need. Plus, Elements can enable “future you” to remember why “current you” made a design / process decision for good reasons – because let’s be honest, you’ll probably forget OR something will change in Salesforce. Multi-level diagrams make it possible for you to keep it simple at a high level but also dive deep for the details you truly need.