★ ★ ★ ★ ★
Great tool for mapping out business processes. Complex business processes are hard to map using tools like PowerPoint and LucidChart. The drill-down nature of Elements makes mapping processes much easier because you get to start with the big steps of a process and break each of them down into excruciating detail if you want. The support from the Elements team is fantastic as well. I ran into a problem that was the result of a bug in the managed package and I was sure I would be waiting for months for a fix, but their team fixed the bug and released a new package in less than 10 hours. I am looking forward to using more of the functionality of Elements in the future, but everyone should be using the process mapping tool now!