Troubleshooting problems in the Org

Course Overview

The purpose of this course is to teach users how to use Elements to find out how metadata was changed in their Org and how to use the change log comparison feature to find out the root cause of an issue.

Within this course you will progress through 3 modules,

Module 1 : Identifying the root cause of a problem
Module 2 : Finding the exact change
Module 3 : Record types, validation rules, fields and other edge-cases

Estimated total effort should be 10 minutes

What you will learn

Module 1 : Identifying the root cause of a problem

In this module you can explore how to use the Changelog comparison tools, in order to analyse problems in your org

Module 2 : Finding the exact change

In the second module, you will practice reviewing changelogs over time, to pinpoint the specific change that is causing your issue.

Module 3 : Record types, validation rules, fields and other edge-cases

In this module you will recognise the differences in presentation between metadata changelogs, depending on the nature of the item being investigated.

What if I have questions?

If you are uncertain about anything or you would simply like to learn more, just use the blue intercom icon in the lower-right part of the screen to talk to us directly.
For longer, detailed questions you can also email us at success@elements.cloud
If you have any feedback about the training content or any ideas about how it can be improved – talk to us!

Let’s get going!