University Courses

Courses

The university provides the following courses listed below.

  • Information Security
  • Business Model and Propositions
  • Elements Space Administration
  • UPN with Elements
  • Data Modelling and ERD development in Elements
  • Content Governance in Elements
  • The Elements Architecture and Salesforce Sync 
  • The Org Discovery Proposition
  • The Org Management Proposition
  • The Elements Operating Model supported by Salesforce
  • Engaging with People

Course Pathway

The course are structured to be taken in a specific sequence to ensure that pre-requisite knowledge is in place before a course is taken.

Information Security

Course Id: 1

Course Owner: Adrian King

Objective:

To ensure that all staff understand the importance of information security and how it impacts Elements

Business Model and Propositions

Course Id: 2

Course Owner: Ian Gotts

Objective:

To ensure that all staff understand principles of how technology gets adopted, the product space we are operating in and the propositions that we are taking to market.

Elements Space Administration

Course Id: 3

Course Owner: Walter Bril

Objective:

To ensure that all staff understand the Elements Space model and how to administer it.  This includes mananging users, roles, and controlling access to content along with a grounding in the capabilities provided by the Space Management interface

UPN with Elements

Course Id: 4

Course Owner: Walter Bril

Objective:

To ensure that all staff understand principles of the UPN process modelling notation, the power of the approach and why it is different to other approaches.

How Elements supports UPN and the capabilities of Elements to manage the content and deploy it to users.

Data Modelling and ERD development in Elements

Course Id: 5

Course Owner: Adrian King

Objective:

To ensure that staff understand the concepts behind the different types of data models, why understanding the real world as data is so important and the modelling notation to capture this knowledge.

How Elements can be used to capture logical Entity Relationship Diagrams (ERDs).

Content Governance in Elements

Course Id: 6

Course Owner: Walter Bril

Objective:

To ensure that students are able to use the Release Management and User Training Signoff features in teh Elements product

The Elements Architecture and Salesforce Sync 

Course Id: 7

Course Owner: Adrian King

Objective:

This course describes the way Elements is built, the different components that make up the product and the approach to install, debug issues and manage the application.

The Salesforce sync process is a key component of the product and is a complex process that runs in a number of different phases.  Students will understand the structure of the sync, the security models and the reason why the sync might fail along with how to fix them.

Org Discovery

Course Id: 8

Course Owner: Richard Parker

Objective:

Students will understand what the Org Discovery proposition is and how to present and position it.

The course then takes the student through how to use Elements to run an Org discovery process

Org Management

Course Id: 9

Course Owner: Richard Parker

Objective:

Students will understand what the Org Management proposition is and how to present and position it.

The course then takes the student through how to use Elements to support the Org Management lifecycle from development of requirements, through Story discovery, the impact and risk assessment phase through to deployment of content to end users.

The course will also cover the integrations with products like Jira, Copado and DevOps Center.

Elements Operation Model

Course Id: 10

Course Owner: Jack Lavous

Objective:

Students will understand the Elements process and data models so that they can understand how we operational run the core business.

They will then be understand how Salesforce has been configured to support that operating model

Finally, they will explore how we use Elements ourselves to change and enhance our operating model and our configuration of salesforce.

Engaging with People

Course Id: 11

Course Owner: Ian Gotts

Objective:

Students will be taken through three different areas:

  • How to present
  • How to write
  • How to network